Email Reader

Email Reader

Handle requests for orders and technical assistance through e-mail and fax. The automation we developed is able to execute the following processes: Read e-mails Understand, sort through and file e-mails Read e-mail attachments, if any Decide activity to be carried out...
Robot Data Entry

Robot Data Entry

We are very happy to have brought into production a new robot! This new “colleague” does the data entry on a major electricity supplier system. Our Robot retrieves data from a CRM and enters it directly into the company’s customer systems instead of having...
Advanced Dispatching

Advanced Dispatching

We implemented Dispatching systems that manage back-office activity with an advanced approach. Our advanced Dispatching systems create different types of objects (SR, ticket, etc.), cluster them and display them homogeneously on our web interfaces while carrying out...
Data Entry

Data Entry

Manual data entry by the operators on corporate systems often takes a lot of time. In order to optimize this aspect, we have created solutions that significantly reduce data entry timing and related operator’s work load, so implementation of this automation provides...
One time password

One time password

The OTP as as a VPN. Our robot is based upon photographic acquisition of the code and its digitalization, automation is able to decode a one-time password displayed on screen and then enter it in another system such which ensures real-time transmission through...